🚚 Free shipping for orders above DKK 600 / € 80 (only EU)

Fast shipping & great customer ratings 💗

🌎 We ship Worldwide

Alba Help Desk

Alba Help Desk
Payment methods
We accept the following means of payment:

- Dankort
- MasterCard
- Visa
- PayPal
- MobilePay
- Check digits (Credit Card Verification Number (CVV))

If you pay by credit card, you will be asked to enter the card's control digits. You will find the three check digits on the back of your credit card, most often in the right side of the back of the credit card. The check digits are necessary for the payment to be made and to maintain a high level of security. There may also be other similar security measures.

All prices quoted for goods, delivery costs and other costs are inclusive of taxes, VAT and duties.

Shipping or postage costs may vary according to each order. The prices of the website are displayed in the currency applicable to your country. If you want to change your country selection, please use the country selector feature at the top of the website. Your delivery address determines which currency you will be charged for.

Please note that a change of country to which the delivery is to take place may have an impact on price and delivery costs.

Shipping Costs and Free Shipping
We sell worldwide. The shipping costs vary upon the location of delivery (see below).

Country, Condition, Shipping Fee

Above 80€ /600DKK
0 - 80€ / 600DKK

Calculated at checkout

EU (Austria, Belgium, Germany, France,Ireland, Italy, Netherlands, Spain, Sweden, )
Above 80€ / 600DKK
EU (Austria Belgium, Germany, France, Ireland, Italy, Netherlands, Spain, Sweden, )
0 - 80€ / 600DKK

Above 150€
0€ - 150€

Export Special (Norway, Switzerland, United States)
Above 150€
Export Special (Norway, Switzerland, United States)
0€ - 150€

United Kingdom (UK)
Above 175€
United Kingdom (UK)
160€ - 175€
United Kingdom (UK)
0€ - 155€
Unavailable due to latest
UK export regulations

Above 159€
0€ - 159€

Rest of World
Above 159€
Rest of World
0€ - 159€

Shipping costs apply, unless otherwise stated. Costs may be subject to, but not limited to: VAT, import duties and/or taxes, which are levied once the package reaches the destination country. Alba of Denmark ApS does not collect any VAT, import duties and/or taxes on orders to countries outside the EU. This is a fee levied and collected by your local government. For more information regarding additional fees levied by your local government, contact your local UPS office or local customs office.

We ship Worldwide!

After you make an order, it will be packed and shipped within 1-3 weekdays. As we are a small company, during sales it may take 3-5 days for us to send your order. An order placed on a public holiday will be packed the following work day.

We ship with UPS worldwide and GLS on the territory of Denmark. The delivery time depends mostly on the delivery country and your local shipping provider.

The exact shipping cost will show on the checkout on our webshop.

Tracking your order
In your delivery confirmation email, you will find a link to your tracking option with either UPS or GLS, depending on your delivery country.

At Alba of Denmark you have the right to return any item within 14 days, after the day of an arrival, if for any reason you have changed your mind about the purchase.

In the case of several different items ordered in a single order, but delivered individually (i.e. separate deliveries), the cancellation period expires 14 days after the day on which you or one of your third parties, receives the last item in a physical possession.

All returned products must be in the same condition as they were received.
Returned items must not be used, washed or changed in any way. Each item will be examined upon receipt.
Defective or wrong goods
If your product has a defect or we have delivered incorrect products, please contact our Customer Service. If you already know there has been a mistake at the time the carrier wants to make the delivery, you should refuse to receive the item.

In case of a defective item or incorrect item, you can choose from the following options:

- Return the item and get a refund of the purchase price and all shipping costs once our Customer Service has processed the return item,
- Return the item and receive an equivalent item when our Customer Service has processed the returned item, provided we can deliver this, or
- Keep the item and request a proportional reduction in the purchase price

When contacting Customer Service, you must state the order number, possibly the item number, and describe what is wrong with the item, you can also attach pictures for a faster processing, etc.

You are not responsible for costs associated with returning a defective item or incorrect item. We will of course repay the purchase price and the original delivery cost once we have received the item, unless you receive a new item to replace the original item.
How do I return an item?
In order to return the item, please follow this

Put the clothes in a suitable bag.
Make a Note with your Customer Name, Order Number and Reason of return.
Please return the clothes within 14 days.
You must cover the expenses associated with the return of the goods.

The refund will be made with the same means of payment that you used in the original transaction, unless you have explicitly agreed otherwise. In any case, you will not be charged any fees as a result of the refund.

We will refund all payments received from you, including delivery costs in case of wrong or defective goods (excluding any additional costs that have resulted of your choice of any other form of delivery than the cheapest form of standard delivery we offer) within 14 days of the date on which we received notice of your decision to return the goods.

We can withhold the refund until we have received the goods, or you have provided documentation to return the goods, whichever is earlier.

We recommend that you save the mail receipt as proof that you have delivered the package to the carrier.

Can't find the answer?


Phone: +45 42 90 57 61

Open from 9.00 to 15.00

Post address:

Klamsagervej 32

8230 Åbyhøj